Question 1

What can I keep track of with PayPoke?

Accepted Answer

You can track multiple invoices for the same customer; there is no one-invoice-per-customer cap. Add invoices individually or import them from CSV, then keep each invoice’s amount, due date, payment status, pause or archive state, and reminder history separate.

Question 2

Can PayPoke send reminder emails?

Accepted Answer

You can enable pre-due or overdue reminders in the account-level schedule. Each unpaid invoice is checked separately against its own due date and reminder history; paid, paused, or archived invoices are not automatic reminder candidates. Automatic reminders are off by default and require an active subscription. You can also preview or send a reminder manually.

Question 3

Does PayPoke send invoices or collect payments?

Accepted Answer

No. PayPoke does not create or send invoices or collect payments. Keep using your existing tools for invoicing and payment collection; PayPoke stores multiple invoice records and their payment statuses.

Question 4

Can I use it for every invoice?

Accepted Answer

You can add multiple invoices for one customer using the individual invoice form or CSV import; there is no one-invoice-per-customer cap. Unpaid invoices from either source use the same account-level reminder settings, while due date, payment status, pause or archive state, and reminder history are evaluated per invoice. Automatic reminders are off by default and require an active subscription.

Question 5

How do I stop reminders after a customer pays?

Accepted Answer

Mark that invoice as paid, pause its reminders, or archive it. A paid invoice is removed from future automatic reminder candidates while other unpaid invoices for the same customer remain independent.

Question 6

Does my customer need a PayPoke account?

Accepted Answer

No. The customer’s email is kept as contact information on their customer record; adding that customer does not create a PayPoke account for them.

Question 7

What does PayPoke cost?

Accepted Answer

The displayed offer is $19 USD per month as a proposed sample price, not a confirmed launch offer. Checkout is unavailable while payment connection, enabled charges, and final plan terms remain unconfirmed.